医院岗前培训制度.docxVIP

医院岗前培训制度

目录

一、总则....................................................3

二、培训对象与内容..........................................3

2.1培训对象.............................................4

2.1.1新入职员工.......................................5

2.1.2转岗员工.........................................6

2.2培训内容.............................................7

2.2.1医院文化与服务理念...............................9

2.2.2医疗技能与专业知识..............................10

2.2.3医德医风与职业素养..............................11

2.2.4护理规范与操作流程..............................12

2.2.5应急处理与危机管理..............................12

三、培训方式与时间.........................................14

3.1培训方式............................................15

3.1.1理论授课........................................16

3.1.2实践操作........................................17

3.1.3模拟演练........................................18

3.1.4分组讨论........................................19

3.2培训时间............................................19

3.2.1入职初期集中培训................................20

3.2.2工作期间定期培训................................22

3.2.3临时紧急培训....................................23

四、培训师资与考核.........................................24

4.1培训师资............................................25

4.1.1专业教师........................................26

4.1.2行业专家........................................27

4.1.3实习生导师......................................28

4.2培训考核............................................30

4.2.1课堂表现........................................31

4.2.2实践操作考核....................................32

4.2.3考试测评........................................32

4.2.4岗位胜任力评估..................................33

五、培训效果评估与改进.....................................34

5.1培训效果评估........................................36

5.1.1学员反馈........................................37

5.1.2同事评价........................................38

5.1.3上级评估........................................