商务英语写作chapter-questionnaire.pptx

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商务英语写作chapterquestionnaire

ContentsComposingYourMessageReferenceExpressionsSampleQuestionnairesCheckYourselfWritingYourMessage

ComposingYourMessage

Lead-inQuestionsWhendoweneedtodesignaquestionnaire?Whatshouldbeincludedinaquestionnaire?Howtoaskquestionsinaquestionnaire?Howtointerprettheresultsofquestionnaires?Thequestionnaireisaformthatconsistsofaseriesofquestionsonatopicorgroupoftopicsdesignedtobeansweredbyanumberofpeople.Itiscommonlyusedtogatherinformationforreportorapresentation???

StructureofaQuestionnaireAppreciationQuestionsclosedquestionsopen-endedquestionspurposeIntroductioninstructionswaydeadlinetoreturn

IntroductionPurpose:whyshouldtherespondentsanswerthequestions?

IntroductionInstruction:howwilltherespondentsanswerthequestions

IntroductionWaydeadlinetoreturn:howandwhentherespondentssendthequestionnaireback??

TypesofQuestionsClosedquestionsOpen-endedquestionsFeaturesAwiderangeofchoicesoftheanswersareprovidedThereisnofixedanswerstothequestionsAdvantagesa.Timesavingforrespondentsb.Easytoanalyzeforsurveyorsa.Freetoexpressopinionsforrespondentsb.MoredetailedandunexpectedinformationforsurveyorsDisadvantagesSurveyorsmaymisssomepossibleanswersbeyondthechoices,therefore,theymaydrawanincorrectconclusion.Respondentsmayspendmoretimeandeffortonthequestions,therefore,uneagertofinishthequestionnaires.

QuestionsClosedQuestionsEither-orQuestions2choices:a.yesb.no;a.trueb.false;3choices:a.trueb.don’tknowc.falsea.likeb.notsurec.dislikeWouldyoufavorafour-dayworkweek?Yes_______No_________Notsure_________

QuestionsClosedQuestionsMultiple-choiceQuestionsmorethat3choices:What’syourroleonline?A.ThesameasinrealityB.

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