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10-1
Chapter10:UnderstandingWorkTeams10-2
LearningObjectivesAfterstudyingthischapter,youshouldbeableto:Analyzethegrowingpopularityofteamsinorganizations.Contrastgroupsandteams.Contrastthefivetypesofteams.Identifythecharacteristicsofeffectiveteams.Showhoworganizationscancreateteamplayers.Decidewhentouseindividualsinsteadofteams.10-3
AnalyzetheGrowingPopularity
ofTeamsinOrganizationsTobettercompete,organizationsareusingteams.Teams:OfferabetterwaytouseemployeetalentsAremoreflexibleandresponsivetochangingeventsCanquicklyassemble,deploy,refocus,anddisbandFacilitateparticipationinoperatingdecisionsLO110-4
ContrastGroupsandTeamsLO210-5
ContrasttheFiveTypes
ofTeamsLO310-6
IdentifytheCharacteristics
ofEffectiveTeamsLO410-7
Context:Whatfactorsdeterminewhetherteamsaresuccessful?AdequateResourcesLeadershipandStructureClimateofTrustPerformanceEvaluationsandRewardsLO410-8IdentifytheCharacteristics
ofEffectiveTeams
TeamComposition:Howshouldteamsbestaffed?AbilitiesofmembersPersonalityAllocatingrolesDiversitySizeofteamsMemberpreferencesLO410-9IdentifytheCharacteristics
ofEffectiveTeams
LO410-10IdentifytheCharacteristics
ofEffectiveTeams
LO410-11IdentifytheCharacteristics
ofEffectiveTeams
TeamProcessesCommonPlanandPurposeReflexivitySpecificGoalsTeamEfficacyMentalModelsConflictLevelsSocialLoafingLO410-12IdentifytheCharacteristics
ofEffectiveTeams
ShowHowOrganizationsCan
CreateTeamPlayersCreatingTeamPlayersSelecting:hireteamplayersTraining:createteamplayersRewarding:incentivestobeagoodteamplayerLO510-13
DecideWhentoUse
IndividualsInsteadofTeamsWhennottouseteams…Ask:Cantheworkbedonebetterbyoneperson?Doestheworkcreateacommongoalorpurpose?Arethemembersofthegroupinterdependent?LO610-14
ImplicationsforManagersEffectiveteamshavecommoncharacteristics.Theyhaveade
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