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Unit12DealingwithEmergencies旅游与酒店专业实用英语PracticalEnglishforTourismandHotelServices中国劳动社会保障出版社WarmingupListeningPracticeSituationalConversationsLeaningObjectives4123Role-plays5Exercises6ReadingComprehension7ListeningScriptListeningScript8LearningObjectivesAfterlearningthisunit,youshouldbeableto:KnowaboutthebasicstepsindealingwithtravelemergenciesKnowhowtohelptouristsfindtheirmissingbaggageKnowhowtohandletourists’lostarticlesKnowhowtodealwithalosttouristTask1Intheboxaresomenecessaryarticlesthatyoushouldprepareinyourfirst-aidkitbeforetraveling.Completeeachstatementwithawordorphrasefromthebox.sunscreenBand-AidmedicineeyedropsinsectrepellentwipesAnswersunscreen2.insectrepellent3.medicine4.wipes5.Eyedrops6.Band-AidTask2Belowaresomecasesofemergencythatmayoccurduringthetrip.MatcheachexpressionwithitscorrespondingChinese.Warming-upAnswerTask1ListentoaconversationbetweenatourguideandMichael,atourist,thendecideifthefollowingstatementsaretrue(T)orfalse(F).ListeningScript1.________Onepieceofthetourists’baggageismissing.2.________Therewere17piecesofbaggagewhentheygottothehotel.3._______Michael’ssuitcaseisalarge,blackleatherone.4._______Michael’ssuitcasewassenttothewrongplace.5.________ThetourguideremindsMichaelnottocarryimportantthingswithhimwhenhetravels.TFFTFListeningPracticeTask2Listentoashortpassageandfillintheblankswiththewordsorphrasesyouhear.Key(1)soundjudgment(2)delay(3)travelagency(4)bestsolutions(5)professionalsupportListeningScriptConversation1FindingalosttouristTask:Readtheconversation
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