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Unit6
LeadinTask1
Basiclisteningpractice
CDACB
ListeninginTask1
ABAABAA
ListeninginTask2
BCCAD
ListeninginTask3
CAACB
LetstalkTask1
(1)900
(2)customercalls
(3)70
(4)humanresources
(5)supported
(6)customer-facing
1/21
(7)place
(8)two
(9)rightpeople
(10)realistic
LetstalkTask2
(3)Candidateshaveatelephoneinterviewthatwouldlastsomewherei
ntheregionof15minutes.
(2)Candidatescometohaveatourofthecentre.Theygettoseethe
role,seehowitfeels,andfeelthecultureofthecompany.
(1)Candidatescompleteanapplicationform.
(4)Candidateshaveatwo-hourassessmentconsistingofarole-playw
hichlooksattheircustomerserviceabilityandacompetencyintervi
ew.
LetstalkTask3
FurtherlisteningandspeakingFurtherlistening
Task1
(1)coast
(2)impressed
2/21
(3)shippingcompany
(4)cargo
(5)communicationskills
(6)essential
(7)asset
(8)teamspirit
(9)herage
(10)herparents
FurtherlisteningandspeakingFurtherlistening
Task2
BAABA
Task3
CCBAD
FurtherlisteningandspeakingViewingandspeaking
Task1
(1)selection
(2)pressure
3/21
(3)marketing
(4)interview
(5)business
(6)nervous
(7)laugh
(8)redundant
(9)difficult
(10)sacking
FurtherlisteningandspeakingViewingandspeakingTask2
略
Test
CBCDC
(1)ice
(2)Examples
(3)parking
(4)response
(5)provide
(6)impression
(7)ages
4/21
(8)Ifthisistheplacewhereyouwouldbeworking,theywou
ldautomaticallybeworriedthatyouwillbelateforworkeve
ryday
(9)Theymightbehistoricalquestionsregardi
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