12 凯悦酒店-餐饮服务模块PPT-怎样提供基础烈酒服务.ppt

Introduction

前言WewanteveryGuesttofeeltheHyattTouch!我们要让每一位客人感受到凯悦温情！LetusdelightourguestswithourenthusiasticserviceattitudedemonstratedthroughFlexibility,Initiative,TeamworkandSincerity.让我们成为“优态使者”，灵活主动，真诚待客Objective

目标BytheendofthisSession,ourObjectiveistoensurethatyouhavelearned“HowtoserveStandardSpirits”withConfidence,andaccordingtoourdefinedStandards.到这次课程结束的时候，我们的目标是要确保你学会怎样按照我们酒店的标准，自信地“为客人提供基础烈酒的服务”。AnyQuestions?有问题吗？PrepareEquipment

准备器具WhatEquipmentdoweneed?我们需要什么器具？AroundBeverageTray 一个圆形饮料托盘AcleanTrayCloth 一块干净的托盘垫布CleanandcorrectGlassware(PleaserefertotheGlassware GuideforthecorrectGlass)干净且适用的杯子（根据杯子使用指南选择的杯子）1.PrepareEquipment

准备器具SmallGlassDecanterforMixers 盛放调合物的小玻璃瓶ACoasterisusedforallnonstemglassesusedonnonlinensurfaces用于在无台布的台面上放所有无杯柄玻璃杯的杯垫AStirrerisusedforallStandardSpiritswithMixers用于所有混合基础烈酒的搅拌棒PrepareEquipment

准备器具WhatshouldwecheckabouttheEquipment?我们需要检查器具的哪些方面？TheBeverageTrayisclean,dryandwellpolished 饮料托盘是干净、干爽且抛光好的TheTrayClothiscleanandfreefromStains,HolesandTears 托盘垫布是干净且无污渍、破洞和破损的1.PrepareEquipment

准备器具TheGlasswareissparklingclean,wellpolishedandnotchipped玻璃器皿是洁净透亮、抛光好的且无裂痕的ThecorrectGlassisusedforservingStandardSpirits盛装基础烈酒的正确玻璃杯TheCoasterisdryandingoodcondition杯垫干燥且可用2.ChecktheDrink

检查饮品WhatshouldwecheckabouttheDrink?我们需要检查饮品的哪些事项？ThecorrectSpiritsandMeasureareintheGlass杯中盛有正确度数的适用烈酒TheGlassisfilledwithIceCubes杯中装满冰块Garnishisfreshandpreparedtostandard新鲜且符合标准的装饰ThecorrectMixerisservedinasmallDecanter小玻璃瓶内装有正确的调合物3.PlacingtheItemsontheBeverageTray

饮料托盘上的物品摆放ThefollowingItemsshouldbeplacedontheTray下列物品需要摆放在托盘上TheStandardSpiritwithMixer 基础烈酒（配有调合物）TheCoasterf