新视野商务英语视听说第四版下unit2.pdf

新视野商务英语视听说第四版下unit2

Part1

1.Whatisthemaintopicoftheunit?

Themaintopicoftheunitiscommunication.

2.Whatisthemainbenefitofeffectivecommunication?

Themainbenefitofeffectivecommunicationisthatithelpspeople

tounderstandeachotherbetterandtoachievetheirgoalsmore

effectively.

3.Whataresomeofthebarrierstoeffectivecommunication?

Someofthebarrierstoeffectivecommunicationincludelanguage

differences,culturaldifferences,physicalbarriers,andemotional

barriers.

4.Whataresomestrategiesforovercominglanguagebarriers?

Somestrategiesforovercominglanguagebarriersincludeusing

simplelanguage,avoidingslangandidioms,andprovidingwritten

materialsinthepersonsnativelanguage.

5.Whataresomestrategiesforovercomingculturalbarriers?

Somestrategiesforovercomingculturalbarriersincludelearning

aboutothercultures,beingrespectfulandopen-minded,and

avoidingstereotypesandassumptions.

Part2

1.Whataresomecommonmethodsofcommunicationinbusiness?

Somecommonmethodsofcommunicationinbusinessinclude

phonecalls,emails,letters,memos,presentations,andface-to-face

meetings.

2.Whenisface-to-facecommunicationpreferred?

Face-to-facecommunicationispreferredwhenthemessageis

complex,whentherearesensitiveissuestodiscuss,orwhen

buildingrelationshipsisimportant.

3.Whataresomeadvantagesanddisadvantagesofusingemailfor

communication?

Someadvantagesofusingemailforcommunicationincludespeed,

convenience,andtheabilitytosendattachments.Some

disadvantagesincludethepotentialformisinterpretation,thelack

ofnonverbalcues,andthepossibilityofinformationoverload.

4.Howcanbusinessesensureeffectivecommunicationwith

employees?

Businessescanensureeffectivecommunicationwithemployeesby

establishingclearcommunicationpolicies,providingtrainingand

resources,listeningtoemp