民航客舱服务实用英语Unit.ppt

民航客舱服务实用英语Unit 1 Preflight Briefing By Rui Zhou contents01Warm-up 02Key words and expressions03Sentence Patterns 04Dialogues and Exercises Warm-up1、What kinds of people are there in the picture?2、What are they doing according to the picture?3、What do they usually discuss at this meeting? Key wordsonetwothreebriefing准备会purser乘务长preflight briefing航前准备会Boeing 777波音777aircraft type机型flight route飞行路线estimated flight预计飞行时间departure time出发时间arrival time抵达时间cabin service客舱服务passenger information乘客信息vegetarian素食者first class头等舱economy class经济舱business class商务舱initial flight首航special passenger特殊乘客VIP重要人士announcement广播词cabin check客舱检查procedure程序Airbus340空客340aircraft飞机pilot飞行员flight deck驾驶舱 Sentence Patterns May I introduce myself? My name is...I want to/would like to introduce myself.Let me introduce myself. Im ..., just call me... Ladies and Gentleman, may I have your attention please?Id lIke to introduce our new member.Lets begin our briefing. Im the purser of todays flight.Useful ExpressionsLets look at todays flight route.We are bound for Sydney.The temperature rises to 25℃ and drops to 12℃ with breeze.We have 8 passengers checked in first class and 84 in economy class.Cabin service in todays flight is drinks service with lunch service.Ill take business class with Fu; the others will be in economy class. The cabin crew discuss the passenger information at the preflight briefing.The cabin crew discuss the flight route at the preflight briefing. The cabin crew greet each other at the pflight briefing.The cabin crew discuss the weather condition at the preflight briefing.The cabin crew discuss the flight information at the preflight briefing.The purser assigns the task for the coming flight. Dialogues 12345How do the cabin attendants greet crew members?What contents does the preflight briefing consist of?If you are a cabin attendant, could you say something about the weather condition in a destination city?Exercises THANK YOU!THE END