礼宾重要词汇.docx

礼宾重要词汇（总22页） --本页仅作为文档封面，使用时请直接删除即可-- --内页可以根据需求调整合适字体及大小-- 重要词汇 礼宾部Concierge 行李生 Bell man / Bell boy 门童 Doorman 彳亍李 Luggage / Baggage 行李架 Luggage rack 行李存放处 Luggage Depository 行李车 Baggage trolley 司机Driver 导游 Tour guide 电梯 Elevator 洗手间Toilet 机场 Airport 火车站 Railway station 商场 Shopping center 超市 Super market 小费Tip 雨伞 Umbrella 接机服务 Pick-up service / Limousine service 行李寄存Check baggage 叫早服务Morning call 贵重物品Valuables 易碎物品 Fragile objects 自助早餐 Buffet breakfast 往前直走 Straight on 常用词汇 五星级酒店Five-star hotel 前厅音 B Front office department 总台 Reception / Front desk 总机 Operator / Service center 商务中心Bus iness center 票务 Ticket service 游泳池 Swimming pool 怡湖园西餐厅 / 西餐厅 Lakeside Cafe / Western restaurant 明珠中餐厅 / 中餐厅 Powerlone Pearl Restaurant / Chinese restaurant 大堂吧 Lobby lounge / 医务室 Clinic Room 桑拿Sauna /按摩Massage /美容厅Beauty salon 宝龙会 Powerlong Club 多功能厅 / 会议室 Powerlong Multi-Function Hall / Meeting room 停车场 Parking lot 总经理 General manager / 经理 Manager 大堂副理 Assistant manager [AM] 宾客关系主任 Guest relation officer [GRO] 主管 Director / 领班 Supervisor 楼层服务员 Room boy / Room waiter 总台接待Receptionist / 维修人员Repairman 换钱 change money 明信片postcard 洗衣袋 Laundry bag 小心轻放 Handle with Care / 请勿倒立 Keep Top Side Up 常用句子 Are these your baggage 这些是您的行李吗 Is this everything, sir 这是全部东西吗，先生 May I take them for you / Let me help you with your luggage. 我来帮您拿好吗/让我来帮您拿吧。 I hope Im not disturbing you. 我希望没有打扰您。 Just a moment, madam. Ill bring them to you right away. 等一会儿，夫人。我马上送来。 The bellboy will show you to your room, sir. 先生，行李生会送您到房间的。 Here is your room key. 给您房间钥匙。 You may[can] leave your luggage in the Concierge. 您可以把行李放在礼宾部。 Would you like to check your luggage here 您要寄存行李吗 Don’t worry, your luggage will be sent up at once. 别担心，您的行李很快就会送上去的。 When you check out, please call and we’ll help you with your luggage immediately. 如果您要退房，请致电6849，我们将马上帮您运送行李。 May I know your room number / Whats your room number, please 您能告诉我您的房间号吗 May I have a look at your room card 我可以看一下您的房卡吗 Do you mind if I put your luggage at here 我把