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Unit 10 Chamber Service;Unit 10;Unit 10;Unit 10;CM: 1 . May I come in?
G: Yes, please.
CM: Good morning, sir. May I clean the room for you?
G: No, not now, I’m not feeling very well today. I have had a cold for several days.
CM: I’m sorry to hear that, sir. Shall I 2 for you?
G: No, thank you. I’ve brought some medicine with me. I was about to take the
medicine, but there’s no hot water in my room.
CM: Oh, I’m terribly sorry. I’ll bring you some 3 . Please wait just a
few minutes.
G: OK.; G: OK.
CM: Sir, here you are. Would you like to take your medicine now?
G: Yes, thank you. Will you 4 ? All I need
now is a good rest.
CM: Certainly, sir. I’ll be here then. If you don’t want to be disturbed, please place
the 5 outside your door. We always try to have rooms
6 . So just let us know what you need.
G: Great! That’s so kind of you.
CM: With pleasure. Enjoy your stay here!;CM: Housekeeping, may I come in?
G: Yes, please.
CM: Good evening, sir. May I do the 1 for you now?
G: Turn-down service? What do you mean?
CM: To do turn-down service, I will take away the 2 , take a quilt cover
by the telephone side and 3 it into a triangle. I will place the pillow
properly. Then I 4 and 5 . Finally I
6 the bathroom, 7 , and refill hot water.
G: Oh, I see. Would you clean the bathroom now? I’ve just taken a bath. The
8 are dirty, the 9 with hair, and there’s no 10 .;CM: Certainly, sir. I’ll do it no
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