全套电子课件：饭店专业英语 第十套.ppt

?INTERCHANGE ACTIVITIES Banquet Service A. Make a dialogue according to the situation below. A guest is in the Chinese Restaurant to join a banquet, which will begin in 20minuets. Please lead the guest to the waiting room first. B. Role-play: At a birthday party With your classmates, play all the roles (a waiter/waitress and 6 guests). There is a birthday party in the restaurant. Key Words: Birthday cake Longevity noodles Match Candles C. Class activity Topic: You’d like to… Purpose: Practice repeating the information Place: At the restaurant Put your classmates into many groups. One is a waiter/waitress. thers are guests. The waiter/waiters repeat all the information you got from the guests. Example: G: I want to have a table for 3people. Please add a baby’s chair. W: Excuse me, sir. You’d like to have a table for 3people and you want to add a baby’s chair to your table. Am I right? ? HOMEWORK A. Translate the sentences into English. 1.您想如何安排您的桌子？ 2.我们会为您提前准备好一切。 3.对不起，先生，五月一日我们已经有预定了， 您介意更改时间吗？ 4.我们可以为您提供各种宴会服务。 5.您的酒水是如何收费？ B. Please make a reservation about face-to-face banquet. With your partners, play the roles of a receptionist and a guest. Receptionist: prepare a form ask all information fill in the form repeat all the information Unit 21 Room Service I. SNAPSHOT Room service or in-room dining applies only when guests want to have their food in the guest room. Only hotels of four- or five-star rating offer room service. II. Words cloche 钟形盖 hot box 热箱 trolley 手推车 door knob menu 门把菜牌 book menu薄式 electronic menu 电子菜单 III. Procedures of taking room service order by phone Step1 Pick up the phone within three rings 三声之内接起电话 Step2 Greet guest 问候客人 Step3 Record information of the guest:Room number,