公司租户满意度调查表.docVIP

PAGE NUMPAGES 3- PAGE 3 GS.11.1.H For CB Richard Ellis Internal Use Only 1/99 租户满意度调查 TENANT ATTITUDE SURVEY 对于目前我们为您提供的物业管理服务，总体而言您的满意度如何？ In general, how satisfied are you currently with the overall performance of property management? ______ very satisfied很满意 ______ somewhat satisfied 较满意 ______ somewhat unsatisfied 较不满意 ______ very unsatisfied很不满意 等级 很好 Excellent 好 Good 一般 Fair 不满意 Unsatisfactory 不合格 Not Applicable 项目人员Project Personnel 管理专业度 Management Professionalism ________ ________ ________ ________ ________ 责任感Responsiveness ________ ________ ________ ________ ________ 追踪管理Follow Up ________ ________ ________ ________ ________ 与客户的沟通Communication ________ ________ ________ ________ ________ 工程 / 维护 Engineering / Maintenance 专业程度Professionalism ________ ________ ________ ________ ________ 责任感Responsiveness ________ ________ ________ ________ ________ 追踪管理Follow Up ________ ________ ________ ________ ________ 租赁Leasing 专业程度Professionalism ________ ________ ________ ________ ________ 责任感Responsiveness ________ ________ ________ ________ ________ 追踪管理Follow Up ________ ________ ________ ________ ________ 租金条款Rent Statement 简明易懂性Ease of Understanding ________ ________ ________ ________ ________ 准确度Accuracy ________ ________ ________ ________ ________ 大厦外围、室内植物及天花板和走道状况 Appearance of Building Exterior Including Landscaping and Walkways _______ ________ ________ ________ ________ 大堂及通道区域状况 Appearance of Lobby and Corridor Areas ________ ________ ________ ________ ________ 卫生间状况 Appearance of Restrooms ________ ________ ________ ________ ________ 前台的服务情况 Receptionist Services ________ ________ ________ ________ ________ 供热及空调状况 Heating and Air Conditioning ________ ________ ________ ________ ________ 电梯服务状况Elevator Service ________ ________ ________ ________ ________ 泊车Parking ________ ________ ________ ________ ________ 大厦保安Security ________ ________ ________ ________ ____