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Quality Management Systems – Requirements for Aviation, Space and Defense
Organizations
质量管理体系-航空、航天和国防的要求
9100:2016
标准
Table of Contents
目录
Foreword 5
前言
Revision summary/Rationale 5
Intended Application 5
Introduction 6
1.1 General 6
1.2 Quality management principles 7
1.3 Process approach 7
1.3.1 General 7
1.3.2 Plan-Do-Check-Act cycle 8
1.3.3 Risk-based thinking 9
1.4 Relationship with other management system standards 10
Quality management systems — Requirements 11
1 Scope 11
2 Normative references 11
3 Terms and definitions 11
4 Context of the organization 12
4.1 Understanding the organization and its context 12
4.2 Understanding the needs and expectations of interested parties 13
4.3 Determining the scope of the quality management system 13
4.4 Quality management system and its processes 13
5 Leadership 14
5.1 Leadership and commitment 14
5.1.1 General 14
5.1.2 Customer focus 15
5.2 Policy 15
5.2.1 Developing the quality policy 15
5.2.2 Communicating the quality policy 15
5.3 Organizational roles, responsibilities and authorities 16
6 Planning 16
6.1 Actions to address risks and opportunities 16
6.2 Quality objectives and planning to achieve them 17
6.3 Planning of changes 17
7 Support 18
7.1 Resources 18
7.1.1 General 18
7.1.2 People 18
7.1.3 Infrastructure 18
9100:2016 CD (D11)
- 3 -
7.1.4 Environment for the operation of processes 18
7.1.5 Monito
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