我如何做高绩效教练GROW模型学习版.ppt

When and What can you coach? You can coach in basically every situation You can coach yourself and/or your employees Some opportunities for coaching making a plan or decision solving a problem meetings with staff problematic relations between employees A very good way of finding out if coaching is possible is this: Every time someone comes to you and has a question: Ask yourself: “Do I have to answer it, or could they answer it themselves?” But be aware that sometimes staff just needs your quick help and information. Overdoing it will not help. 最新.课件 * As We Go Along Keep Thinking About One of Your Associates` and Any Related Live Coaching Issues for Real Role Play Later On Remember! 最新.课件 * 最新.课件 * GROW - Asking What questions  When and What for G Goal setting (mid- and long-term) R Reality Check - clarify the current situation O Options: discussing and settling on alternatives / ways / actions to reach the goal W What? When? Who? Will? What should be done? When by whom and does the will exist to do it? GROW 最新.课件 * GROW - Some hints for asking the  right questions (1) THE FOLLOWING HINTS MAY HELP YOU TO SUCCEED It`s about - helping , NOT telling It`s about - letting it out , NOT hammering it in It`s about - unlocking people`s potentials It`s about - helping someone to get the best performance out of themselves It`s about - stepping back, and handing over the responsibility for improvement to the Learner It`s about - turning problems into guided learning experiences Do not impose your solution on the coachee GROW 最新.课件 * Follow the train of thought of the coachee Pay attention to the answers Questions must be spontaneous Show real interest in the case of the coachee Understand, Summarise and take notes Don’t try to solve all the problems in one session GROW GROW - Some hints for asking the  right questions (2) 最新.课件 * GROW: Goal Settin