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To Dad, for driving an old tan Chevettewhile putting us through college.
To Mom, for making us breakfastevery day for eighteen years. Each.
INTRODUCTION HYPERLINK file:///C:\\Documents%20and%20Settings\\Administrator\\Local%20Settings\\Temp\\Rar$EX00.000\\Chip%20Heath%20%20Dan%20Heath%20-%20Made%20to%20Stick%20(html)\\Made_to_Stick_Why_Some_Ideas_Su.html \l filepos6103#filepos6103 WHAT STICKS?
Kidney heist. Movie popcorn. Sticky = understandable, memorable, and effective in changing thought or behavior. Halloween candy. Six principles: SUCCESs. The villain: Curse of Knowledge. It’s hard to be a tapper. Creativity starts with templates.
CHAPTER 1 HYPERLINK file:///C:\\Documents%20and%20Settings\\Administrator\\Local%20Settings\\Temp\\Rar$EX00.000\\Chip%20Heath%20%20Dan%20Heath%20-%20Made%20to%20Stick%20(html)\\Made_to_Stick_Why_Some_Ideas_Su.html \l filepos58381#filepos58381 SIMPLE
Commander’s Intent. THE low-fare airline. Burying the lead and the inverted pyramid. It’s the economy, stupid. Decision paralysis. Clinic: Sun exposure. Names, names, and names. Simple = core + compact. Proverbs. The Palm Pilot wood block. Using what’s there. The pomelo schema. High concept: Jaws on a spaceship. Generative analogies: Disney’s “cast members.”
CHAPTER 2 HYPERLINK file:///C:\\Documents%20and%20Settings\\Administrator\\Local%20Settings\\Temp\\Rar$EX00.000\\Chip%20Heath%20%20Dan%20Heath%20-%20Made%20to%20Stick%20(html)\\Made_to_Stick_Why_Some_Ideas_Su.html \l filepos140368#filepos140368 UNEXPECTED
The successful flight safety announcement. The surprise brow. Gimmicky surprise and “postdictability.” Breaking the guessing machine. “The Nordie who …” “No school next Thursday.” Clinic: Too much on foreign aid? Saturn’s rings. Movie turning points. Gap theory of curiosity. Clinic: Fund-raising. Priming the gap: NCAA football. Pocketable radio. Man on the moon.
CHAPTER 3 HYPERLINK file:///C:\\Documents%20and%20Settings\\Administrator\\Local%20Settings\\Temp\\Rar$EX00.00
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