10-056-01_NEC_SS_ENG_Integrated_Messaging_Solution_HR英文版本.pdf

Integrated Messaging Solution for a Mobile Workforce in Healthcare and Hospitality Powered by IP DECT from NEC and MobiCall from New Voice As in many industry sectors, the number of IT systems in Hospitality and At a Glance Healthcare increases every year. Every additional application delivers its own set of information, reports, notifi cations and alarms. • Very modular and scalable • Powerful escalation scripting Specifi cally for alarms and notifi cations, the challenge is how to present all this • Full integration with NEC IP information in the right format at the right time to the right persons. In a hotel platforms and IP DECT this could relate to the replacement of a malfunctioning remote control within an acceptable time, in a hospital this could mean sending the right medical staff to the • Fits into various vertical right location at the push of an emergency button. Many hotels and hospitals still messaging and alarming work with paging systems to notify staff, however due to lack of feedback possibilities scenarios these systems cannot cope anymore with today’s requirements for • Locate staff and patients real-time feedback, high quality voice calls and prioritization of information. • Business Process Integration As a consequence a timely response to patients and hotel guests in critical events will get more diffi cult every day. Present day requirements ca