conflict affect team member satisfaction外文.pdf

Journal of Applied Psychology Copyright 2003 by the American Psychological Association, Inc. 2003, Vol. 88, No. 4, 741–749 0021-9010/03/$12.00 DOI: 10.1037/0021-9010.88.4.741 RESEARCH REPORTS Task Versus Relationship Conflict, Team Performance, and Team Member Satisfaction: A Meta-Analysis Carsten K. W. De Dreu Laurie R. Weingart University of Amsterdam Carnegie Mellon University This study provides a meta-analysis of research on the associations between relationship conflict, task conflict, team performance, and team member satisfaction. Consistent with past theorizing, results revealed strong and negative correlations between relationship conflict, team performance, and team member satisfaction. In contrast to what has been suggested in both academic research and introductory textbooks, however, results also revealed strong and negative (instead of the predicted positive) corre- lations between task conflict, team performance, and team member satisfaction. As predicted, conflict had stronger negative relations with team performance in highly complex (decision making, project, mixed) than in less complex (production) tasks. Finally, task conflict was less negatively related to team performance when task conflict and relationship confli