《龙泰酒店客房管理系统》-毕业论文.doc

PAGE 摘　要 随着人们生活水平的不断提高，人们为了丰富文化生活和自身娱乐，越来越趋向于利用假期外出旅游，酒店业随之得到了迅猛的发展，使酒店客房业的竞争也愈来愈激烈，因此必须提高酒店的管理水平，实施信息化建设无疑是实现这一目的的必由之路和明智之举。龙泰酒店客房管理系统通过对信息的收集、传递、整理、加工、维护和使用，提高管理水平和效率，从而实现酒店管理的自动化、规范化和人性化。 该系统充分利用信息技术来提高酒店客房的管理水平和服务水平。酒店客房管理系统实现了客房预定、入住登记、钟点记费、消费记账、调房登记、退房结账、查询统计等功能。其中钟点记费可以在客户来店时间起开始记费至要求离店时间进行结账收费，该功能可明显提高对住宿人员宿费的有效管理。将动态实时的住宿登记、客房调整等有机地联系在一起，实现对酒店客房进行全方位的管理。 关键词：龙泰酒店；客房管理；数据库 Abstract With the continuous improvement of peoples living standards, in order to enrich the cultural life of their own and entertainment,people tend to use more and more holiday travel, what follows is the hotel industrys rapid development,hotel rooms so that the industry is getting fierce, it is necessary to raise the level of hotel management, the implementation of information technology is to achieve this purpose And the only way to move.The Hotel Management Information System（HMIS）through the collection, transmission, sorting out, processing, safeguarding and using of information, this system can improve management level and efficiency, thus realized the automatization, standardization and humanization of management hotels. The system will improve the management and service level of hotel rooms by fully using the information technology, expecting realizing the functions of room reservation, check-in registration, charging according to time, consumer accounting, room-changing registering, bill checking-out, inquiring statistics gathering, etc. Among these functions, charging according to time refers to beginning counting time when guests arrive, and do the checking-out automatically when they request leaving. This can dramatically improve the efficiency in bill operation. This system will successfully implement the omni-directional hotel management with the organic combination of dynamic real-time accommodation registration and room adjustment, etc. Keywords：Longtai Hotel; Hotel Management; Database 目　录 TOC \o 1-3 \h \u HYPERLINK \l _Toc296408566 摘　要 PAGEREF _Toc296408566 \h