NTF-CQI-14-0103微课.pptx

NTF降低过程-保修管理过程-CQI-14简介;16949-2016要求;16949-2016要求;VDA-FIELD FAILURE ANALYSISVDA现场失效分析过程;VDA-FIELD FAILURE ANALYSISVDA现场失效分析过程;VDA-FIELD FAILURE ANALYSISVDA现场失效分析过程;VDA-FIELD FAILURE ANALYSISVDA现场失效分析过程;VDA-FIELD FAILURE ANALYSISVDA现场失效分析过程;VDA-FIELD FAILURE ANALYSISVDA现场失效分析过程;VDA-FIELD FAILURE ANALYSISVDA现场失效分析过程;VDA-FIELD FAILURE ANALYSISVDA现场失效分析过程;VDA-FIELD FAILURE ANALYSISVDA现场失效分析过程;VDA-FIELD FAILURE ANALYSISVDA现场失效分析过程;VDA-FIELD FAILURE ANALYSISVDA现场失效分析过程;VDA-FIELD FAILURE ANALYSISVDA现场失效分析过程;VDA-FIELD FAILURE ANALYSISVDA现场失效分析过程;VDA-FIELD FAILURE ANALYSISVDA现场失效分析过程;;OEM收据收集与分析;供应商数据收集与分析;可能的分析建议;系统测试要求;过程分析;软件分析;沟通与文件;NTF结论;问题分析与解决;现场失效分析策划;现场失效分析文件要求;The organization clearly defines ownership of the warranty management process. The organization defines a warranty strategy that drives behaviors and practices (e.g. annual improvement projects, APQP projects) which reduce warranty risk throughout the company. The consumers concern is thoroughly and accurately captured as a verbatim and after repair, the documentation is written up completely with accurate codes and diagnostic information, test data and replacement parts listed, including any digital media to support the repair. ;CQI-14基本审核要求;The organization establishes agreements and reviews issues and corrective actions with partner organizations for improvements in design, specifications, logistics, handling, service procedures and other areas to reduce the potential for warranty events. The organization routinely investigates NTF in relation to the system environment. The organization establishes yearly improvement targets and places higher priority on issues with high incident rates (vs. cost).;The organization has an overall warranty management champion and defined, trained support identified. There is evidence of warranty risk factor review in the decision making process of bidding or accepting a program. Customer concerns and warranty performance are improving b