（毕业设计论文）《S企业基层员工满意度研究》.docVIP

精品 PAGE 精品 S企业基层员工满意度研究 中 文 摘 要 基层员工对企业来说是一种资本——人力资本，是企业创造财富的直接执行者，成为企业价值创造的最重要驱动力量。尤其对于零售连锁行业，没有企业基层员工的积极性、主动性和创造性，就没有零售连锁企业的真正进步和发展。越来越多的企业尤其是零售行业由于基层员工满意度低下，在基层员工管理中存在基层员工流失率居高不下、现有基层员工的创造性不能得到充分发挥等严重问题，这些问题困扰着企业管理者，也引来理论界的关注。针对这一现实问题和理论困惑，本文希望通过对S零售企业基层员工满意度的研究，通过问卷调查的方法得到一些结论使管理者能够得到一些启示，提高员工满意度，从而达到降低员工流动率，提高组织绩效的目的。 关键字 基层员工 员工满意度 S企业 零售业 毕 业 论 文 外 文 摘 要 Title The research On The Gross Root Employee Engagement In S company Abstract Gross root employee is a capital—human resource capital for a company and becoming the most important driving force of value creation of a company. especially for retail corporations, There’s no entreprise’s development without gross root employee’s position, initiation and creation. There are more and more corporates, especially for retail corporations , having some management problems of high turnover of gross root employees , causing them not able to ultimately exert on their talents ,which confuses the managers and draws the concern from the academic circle. Facing this condition , more and more domestic companies often sought ways to improve employee engagement ,especially gross root employee, However，it does not turn out to be effective. According to this reality and confusion, this paper analyze some influence elements of gross root employee, in hope of providing some practical guidance for managers and improving a company’s employee engagement and cut down the turnover rate of gross root employees to improve the corporate`s performance. Keywords GrossRootEmployee EmployeeEngagement InfluenceElement Improve Ways 目 次 TOC \o 1-3 \u 1 绪论 PAGEREF _Toc229813068 \h 1 1.1 研究背景 PAGEREF _Toc229813069 \h 1 1.2 研究意义 PAGEREF _Toc229813070 \h 2 1.3 基本概念的界定 PAGEREF _Toc229813071 \h 2 1.3.1 基层员工的基本特征 PAGEREF _Toc229813072 \h 2 1.3.2 员工满意度的概念界定 PAGEREF _Toc229813073 \h 3 1.4 零售业的概念 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .