集装箱码头英语信函写作分享--操作业务方向.ppt

Presentation William Li / 李孙仔 现任操作部客户服务监督 国际海运、法律教育背景 四年码头班轮配载计划经验 六年码头操作客户服务经验 08年获得IICL国际验箱师资格 协助客户解决疑难问题，与客户保持密切联系 妥善处理客户索赔及争议事件，建立良好沟通机制 Agenda Part 1: Importance and principles of English letter writing Part 2: Useful words and sentences Part 3: Cases study Part 4: Practice and Recommendation books, QA Part 1: Importance and principles of English letter writing Importance of English Letter Writting Role Placement Writing Principles Writing Principles Writing Principles Writing Principles Writing Principles Writing Principles Writing Factors Part 2: Useful words and sentences Words 梁：Rail, side rail, top side rail, bottom left side rail… 面板： Panel, side panel, roof panel, front panel, left door panel… 立柱：Post，corner post, rear corner post, front corner post.. 柱头：Casting, corner casting, left top corner casting… 地板： Floor, bottom floor 门： Door, door panel, locking bar, door header, door gasket, door handler… Words Deform, 变形 Dent, 凹陷 Hole, 洞 Scrap, 刮花 Impact, 撞击 Break， 断裂 Crack, 裂缝 Bulge， 凸起，鼓起，常与out连用 … Words Bow 船头 Stern船尾 Deck甲板 Hold/Hatch 舱底/舱口 Hatch Cover舱盖 Gangway舷梯 Rail/Railings 扶手栏杆 Bay柜口 Visibility 视线 Ballast压载水 Row槽位 Cell Guide 导轨槽 Tank Condition Report 压载舱水(油水)报告 Bridge船楼 Tier高/层 Keel龙骨 Ship Crane 船机 Lifeboat 救生艇 Stability 稳性 DW(dead weight) 载重量 L.O.A ( length overall) 船舶总长 Draft 吃水 Even Keel 平吃水 Crew 船员 (全体） Crewmember 船员 （单个） Seaworthiness 适航性…… Words Quay 码头 Berth 泊位 Yard 堆场 Gate House 闸口 QC: Quay Crane 岸桥 RTG：Rubber Tyre Gantry 轮胎门式起重机、场桥 Reach stacker 正