callcopy(中英文手册).pdfVIP

CALL COPY 使用者指南 1 Table of Contents 目录 登陆Logging in 3 更改密码Changing Your Password 4 注销及主页Logging Out and the Home Page 5 播放器简介Web Player Columns 6 播放器简介Web Player Columns 7 自定义播放器设置Customizing your Web Player settings 8 播放器及筛选Web Player and Filters 9 播放器及筛选Web Player and Filters 10 播放器及筛选Web Player and Filters 11 保存个人录音筛选Saving your Private Call Filter 12 查找个人录音筛选Finding your Private Call Filters 13 系统自动录音筛选System Automated Call Filters 14 播放器中播放录音及评估Playing a call from the Web Player and performing the Evaluation 15 为评估选择质检表格Selecting the QA Form for the Evaluation 16 评估界面The Evaluation Screen 17 评估界面The Evaluation Screen 18 评估界面The Evaluation Screen 19 辅导选项卡The Coaching Tab 20 辅导选项卡The Coaching Tab 21 辅导选项卡及建立评估筛选The Coaching Tab and Creating an Evaluation Filter 22 保存及查找评估筛选Saving and Finding an Evaluation Filter 23 删除个人评估筛选Deleting your Private Evaluation Filters 24 报告Reporting 25-33 2 登陆Logging In 通过以下链接登录系统： To log into the system, go to the following link: 2/Login.aspx 在登录区域，输入你的用户名(Username)及密码(Password)。 Enter your username and password into the following log-in box. 3 更改密码Changing your Password 一旦点击登陆(Login)，系统会自动转入主页 Once you click Login, the system will automatically take you to the Home page 你可以点击 ，对密码进行修改 From here you can change your password by clicking on 密码必须遵循以下原则: Passwords must be:  至少8 位At least 8 characters  包含至少一个小写字母、一个大写字母、一个数字及一个特殊字符Contain at least one lower case letter, one upper case letter, one digit and one special character 4 当密码即将到期前，系统会自动弹出提示 The System will prompt you when your password is about to expire 注销Logging Out 在系统内任意页面均可通过选择Log out 退出系统 You can Log out by selecting Log Out