中专英语 unit2.ppt

Order Confirmation Language Work Key Words and Phrases Buying Books on the Internet shipment enjoyment placement replacement movement development Language Work Key Words and Phrases Buying Books on the Internet Order Confirmation Lesson 7 完结 点击返回目录 Lesson 8 Good Service I. Study these words and phrases about shopping. a. paying by credit card b. paying by charge card c. paying in cash d. just looking e. the total price f. discount II. Use these sentences to make conversations with your classmate. Key Words and Phrases Good Service Hotline Service Language Work Good Service Study the conversation and find the sentences for: greeting a waiting customer politely 2) asking for help politely 3) saying you want to buy a sweater 4) saying what size you want 5) telling the customer to try it on 6) saying that something is out of stock 7) offering to put aside things your customer needs Have you been waiting very long here? Could you help me, please? Im looking for a sweater of my size. I take a size 38. You can try it on in the changing room over there. Im afraid the matching jackets are out of stock at the moment. If you like, Ill put one aside for you when they come in. Hotline Service Language Work Key Words and Phrases …… …… A : Good morning. Have you been waiting very long here? B : No, only a few minutes. Could you help me, please? A : Certainly. What can I do for you? B : I’m looking for a sweater of my size. A : What is your size? B : I take a size 38. A : Thirty-eight. Well, we have these Lantern Brand on special offer this week. B : Very nice. Yes, I like that style very much. A : You can try it on in the changing room over there. B : Right, thanks. I’ll see if it f its. … A : Does it f it? B : Yes. It fits well. How much is it? A : 153 dollars. Is there anything else you’d like to see? B : Yes. Do you have a jacket to match the sweater? A : I’m afraid the matching jackets are out of stock at the moment, but we’ll be getting some soon. B : When will