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EuropeanBankPrivateCloudandNewOperatingModel-
CUSTOMER CASE STUDY
VMWARE HELPS TRANSFORM APPLICATION
DELIVERY AND MANAGEMENT AT A LEADING
GLOBAL BANK
With VMware as lead partner, this This major European financial services company wanted to simplify
global banking powerhouse is the process of delivering desktop services to its global workforce
turning its complex, slow-moving
desktop environment into a far and needed a strategic partner to help them modernize its
more responsive, scalable, and traditional IT operations for the mobile cloud era.
secure environment that empowers
employees and provides dramatically
improved operational efficacy. The Business Priority—A Better Staff Experience for
Greater Productivity
INDUSTRY Legacy systems and processes were an impediment to staff productivity at this
BANKING Europe-based multinational bank. Onboarding a new user, for example, was a
three-month process. Due to complex security and compliance requirements, the
SIZE
bank had further constraints with regards to end-user computing improvements—
60,000 EMPLOYEES
from both global and country-specific regulatory bodies. In particular, there were
LOCATION stringent requirements associated with working in and around the Swiss banking
environment.
EUROPE-BASED, GLOBAL
KEY CHALLENGES The IT Challenge—Enable Secure, Anytime/Anywhere Staff
? Complex, static environment Productivity while Ensuring Privacy and Compliance
with 6K customized legacy
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