chapter 6 receiving and visiting.ppt

What can you say in the first five minutes of meeting someone? Is this your first visit to the Far East? Oh really. What do you do? How long have you been here? Business or pleasure？ How long are you staying? Where are you staying? What’s the food like? So, what do you think of Hong Kong? Your Client should be on your right 前为尊，右为大 Your Client should be at the center 三人行，中为尊 Should let your female client move a bit in front of you 男女同行，女士优先 Climbing up staircase 上楼梯（客人先） Getting into lift 进电梯 – 我们先进入电梯控制 Watch the following video and learn receiving etiquette Vocabulary: have a busy itinerary?[a?t?n(?)(r?)r?]: have a busy trip Thank you very much for collecting me: pick up sb. Casual staff: 临时工 What questions would be discussed for the planning committee? Where will the visitors stay? Who will meet them? What transport will be used? What arrangements should be made for meals? When will the business meeting take place? What topics would be suitable for discussion at meals? How will the visitors be entertained? Trips、 Special events? What gifts would be suitable? When and how should they be given? Work in groups to draft a programme for Mr. Chung’s visit. * Chapter 6 Receiving and Visiting Section I office visiting and receiving I . Visiting A. making appointment Your unexpected visit will bring trouble to the other people. If the person you are visiting is not available , your own time will be wasted. You are suggested to make the appointment 1 week before your visit. Tips : Don’t make the appointment just one day ahead of the visit, which makes people feel that you are arrogant. The day before your formal visit, you are supposed to make a phone call to confirm it. The appropriate visiting time is from 9 to 11 in the morning and 2 to 4:30 in the afternoon. B. If you are kept waiting Don’t make demands of the secretary or receptionist. Don’t chat with the secretary or receptionis