英语学习之telephone概要.ppt

Telephone communication Michelle (China Mobile Communication Corporation) CMCC 喂！我是汤姆。 Hello! This is Tom。/ Yes. Tom Jones 　　我就是。 This is him。 / Speaking. 　　哪位？ Who’s speaking? / May I ask who’s calling? / Who’s calling? / Who’s that? 　　请稍等，我看他在不在。 Hang / hold on a moment, please. I’ll see if he’s in。 One moment, please. 　　莉莉，有你的电话。 Lily, there’s a phone call for you。/ You ‘re wanted on the phone. 　　他现在正忙着呢。 He is tied up right now。/ He’s on another line. 1 抱歉，他不在。 Sorry, he’s out。/ He’s not in. / He’s not available. / He’s on lunch break.　　 对不起，让你久等了。 I’m sorry to have kept you waiting。/ Sorry to keep you waiting. 　　我把电话给你转过去。 Let me transfer your call。 　　你要跟谁通话？ Who do you want to talk / speak to? 　　 简在家吗？ Is Jane at home? 　　我想和托马斯先生通话。 I’d like to speak to Mr. Thomas。/ May/Could I speak to~~? 　　接线员，我的电话断了。 Operator, I was cut off。/ I‘ve been disconnected. 　　我需要打一个急救电话。 I need to make an emergency call。 　　我会再打的。 I’ll call back。 　　他什么时候回来？ When will he come back? 　　请给我接分机605好吗？ Can you put me through to extension 605? 　　如果他不在，请叫他的秘书来接电话。 If he’s not in, please ask his secretary to talk to me。 2 我能替您捎个口信吗？ May I take a message? 　　我会把口信转达给他的。 I’ll give him the message。 　　我会告诉他你来过电话。 I’ll tell him that you called。 　　我会尽力和他取得联系的。 I’ll do my utmost / do my best to make contact with him。 　　你可以给他留个口信，他一有空就给你打回去。 You can leave him a message, and he’ll get back to you the moment he’s free。 　　请让他给我回个电话。 Please have him return my call。 　　都是些不重要的事，不用留言了。/ 一些私事. It’s all about something unimportant, so there’s no need to leave a message。 / It’s about something personal. 　　 3 我准是拨错号了。 l must have dialed the wrong number。 I’m afraid I’ve got the wrong number 　　这儿没有这个人。 Nobody here by that name。 　　对不起，你打错了。 He probably changed to a new number. I’m sorry I bothered you。 　　你打错电话了。请到电话簿里去查询正确的电话号码吧。 You have dialed the wrong number. Please look up the correct number in the telephone directory。 　　对不起，打扰了。 I’m sorry that I have disturbed you。 4 我的手机电池没电了。 Th