Unit3Enquiryq资料.ppt

International Business Correspondence By: Benjamin Chen Unit 3 Enquiry 询盘 Main contents Understanding of enquiries How to write a letter of enquiries? Key words and prepositions Enquiry Definition: A Request for Information Classification： General enquiries(一般询盘) general information: information about price, asking for catalogue and other printed matters. Enquiry Specific enquiries（具体询盘） regular customers: state only the name, quality, quantity price new customers: state clearly all necessary trade terms including the name , quantity, quality of commodity, price terms, shipment terms, payment terms, discount, etc. How to Write an Inquiry Letter A Letter of Enquiry (询盘）1) Source of Information (first enquiry) 2) purpose of writing 3) Commodities you are interested in 4) Specific requirements (price list, and catalogue ) 5) Future cooperation/early reply Specimen letters (First enquiry) Dear Sirs, We learn from the British Embassy that you are producing for export hand-made shoes and gloves in pure hide and other natural materials. There is a steady demand here for high-class goods of this type, especially in the brighter colors. Will you please send us your catalog and full details of your export prices and terms of payment, together with any samples you can let us have? We look forward to hearing from you soon. Yours faithfully, (Reply) Dear Sirs, Your enquiry of October 10 is receiving our attention, and we thank you for your interest in our products. A copy of our illustrated export catalog will be sent to you today, together with a range of samples of the various skins used in the manufacture of our gloves and shoes. We think the colors will be just what you want for the fashionable trade, and the beauty and elegance of our designs, coupled with the superb workmanship, should appeal to the discriminating buyers. Our representative, Mr. J. Needham, will be in Paris next week and will be pleased to call on you