《UPS_Executive_Summary_FINAL》.pdf

UPS 2011 PAIN IN THE (SUPPLY) CHAIN SURVEY Taking the Pulse of Global Change Healthcare manufacturers around the globe are gearing up for rapid change, according to the fourth annual UPS “Pain in the (Supply) Chain” survey conducted by TNS. The survey explores top business and supply chain concerns of senior-level decision makers at nearly 250 pharmaceutical, biotech and medical device companies in the U.S., Europe and Asia. It also uncovers global trends impacting healthcare supply chains. Findings from 2011 show that companies are focused on three areas: Investment (in technology and global expansion); Protection (in areas of intellectual property and product security) and Acceleration (in levels of concern around issues and changes in the supply chain). /healthcare 2011 KEY FINDINGS Findings are organized around the following trend areas: Global issues and concerns: Growth strategies: Other trends: • Reform, regulations and legislation • Global market expansion • Changing channel strategies • Intellectual property protection • Technology investment • Sustainability drivers • Cost management TOP HEALTHCARE BUSINESS CONCERNS BY MARKET Changes in healthcare legislation and reform top the list of business concerns of healthcare companies in the U.S. and Asia – cited by 60% and 53% of companies respectively – while increasing regulations ranks highest in concern among European decision makers (49%). US EUROPE ASIA Reform/Legislation: 60% Reform/Legislation: 43% Reform/Legislation: 53% Regulations: 43% Regulations: 49% Regulations: 49% Competition: 30%